Systems are greater than the sum of their parts—they are Gestalt by nature. Without the deliberate understanding of the relationship between system structures, outcomes and response in the present, systems degrade and often produce unintended and unwanted consequences. While it is important to be able to map a system’s structure, understanding systems structure is necessary to discover causation for patterns of behaviors and unintended consequences and solve system issues.

Our System Architects and Outcome Teams build systems that guide activities and ensure that knowledge (of many over time) is put to use in the right place, at the right time and in the right way. Our Architects leverage ‘Do and Confirm’ architypes as system foundations. Our Outcome Teams enable task and communications checks to manage the problem of proliferating complexity and provide line-of-sight to desired behaviors.